Icon

FAQs

At Infologic, we receive plenty of questions about our services. We’re happy to answer any query you have, but you might also find the answer on our website, so we’ve compiled a handy list for you to refer to whenever you need. 

Where is Infologic located?

Infologic is based in Arlesey in Bedfordshire. We’re a family run IT support business that’s been going strong since 2004, supporting businesses of all sizes and sectors with services such as IT support, Cloud Computing and Cloud migration, to name a few.

Who do we work with?

Infologic can offer comprehensive IT support services and Managed Services packages to businesses of all sizes, whether you have 2 or 200 employees. We often work with businesses who find it more cost-effective to use an external provider, however due to our approach, we can simply function as your IT department as a whole. This means you get all the expertise of a full IT department, without the costs and implications of bringing this in-house.

Which areas do we cover?

Infologic mainly cover the areas of Hertfordshire, Bedfordshire, Cambridgeshire, Buckinghamshire, London and the surrounding areas. However, our reach is expanding, so call us and we’ll let you know how we can help your business.

Why should I outsource IT support services?

We offer a huge range of outsourced IT support services, all with a friendly and helpful approach ensuring you’re left satisfied that your systems have been taken care of. Outsourcing IT support services means you can concentrate on what your business does best, without worrying about hiring an expert team in house.

Outsourcing your IT support services with Infologic means you can guarantee that you’re going to get a quick response from a team that’s reliable and doesn’t baffle you with jargon.

What is managed IT Support?

Managed IT support is an all-inclusive business IT support package that provides comprehensive access to our full range of expertise and services for a reasonable fixed monthly fee. This service is designed for small companies looking for the security and peace of mind of a comprehensive, remote and onsite support solution.

What is Cloud Computing?

The Cloud is a place where you can access applications and services, and where your data can be stored securely, which you access via the Internet. Today, millions of business around the world, just like yours, rely on cloud services for everything from document creation and backup to CRM and accounts, and just about every application imaginable in between.

You’ll find that many of your existing business applications have a cloud capability – from office productivity to CRM and sales management tools – so you can move your apps to the cloud at a pace that suits your business.

Do you offer office 365 services?

Yes we offer Office 365 migration services, allowing your business to work seamlessly from home to the workplace. Microsoft Office is available in a variety of plans. We will work with you to understand how Microsoft Office can best serve your business and implement the right solution for you. As your business grows, we will support you in adapting your IT to meet your changing needs.

Our Office 365 migration services enable you to migrate smoothly and securely to Microsoft Office , with on-going technical support. Whether you’re new to the cloud or upgrading, we’ll support every step of the way.

How do backup and disaster recovery services work?

Protecting your data and ensuring your business continuity in the event of a loss, failure or disaster is critical to you.

State of the art backup, disaster recovery and business continuity solutions can protect your business from downtime, bringing you the peace of mind you deserve.

We’ll securely back up your data, meaning that if anything was to happen within your workplace or within your IT systems, it can be recovered.

Can you protect my business against viruses?

At Infologic, our expert team of specialists in antivirus security, Hertfordshire, ensure that your business’ most important information is kept secure. We take security seriously, and understand that protecting your data from threats is one of the most important parts of any business.

A lightweight, function-rich client, for all your devices, ensures maximum protection without hindering performance. Our intuitive management console guarantees that you know exactly what is going on across your entire network from a single location.

We’ll also protect your business from attempts by fake websites to acquire sensitive company data such as usernames, passwords or banking details. Our multi-layered email filtering system provides comprehensive spam and virus filtering protection eliminating over 99% of all threats without blocking critical emails, leaving your staff to get on with what is important.

Infologic

Head Office

Unit 3A,
Waterloo Farm Courtyard,
Stotfold Road, Arlesey,
Bedfordshire. SG15 6XP.

T: 01462 606000
E: hello@infologicit.com

London Office

11 Garrick Street,
Covent Garden,
London WC2E 9AR

T: 01462 606000
E: hello@infologicit.com