BT announce delay to the switch-off
BT Group has opted to postpone its PSTN switch-off date to the end of January 2027. The move is intended to give those customers who are relying on the old analogue Public Switched Telephone Network (PSTN) longer to transition across to a modern fibre network.
BT Group initially announced the move because legacy network technologies and devices are rarer in businesss and homes. The Group also believes that both customer groups could benefit from digital services associated with fibre networks, such as Voice over IP (VoIP), video conferencing, and more business applications.
BT, the UK telecommunications provider, plans to move over 14 million copper lines onto the fibre network, which will end the legacy services and wholesale line rental products connected to them.
Howard Watson, BT Group’s Chief Security and Networks Officer, recently announced it is working to actively avoid adversely affecting customers that are still dependent on its PSTN lines: “The urgency for switching customers onto digital services grows by the day because the 40-year-old analogue landline technology is increasingly fragile. Managing customer migrations from analogue to digital as quickly and smoothly as possible, while making the necessary provisions for those customers with additional needs, including telecare users, is critically important. Our priority remains doing this safely, and the work we’re doing with our peers, local authorities, telecare providers and key government organisations is key.”
“But more needs to be done, and we need all local authorities and telecare providers to share with us the phone lines where they know there’s a telecare user.”
One concern is that 90 percent of sheltered housing schemes in the UK depend on analogue connections to keep care alarm systems connected to the alarm receiving centre (ARC). As many residents will not be able to invest thousands of pounds in buying a new digital one, alternatives are now needed.
If you’d like to discuss what the PSTN switch-off means for your business, please speak to a member of the Infologic team. We have years’ of experience in installing VoIP and can discuss solutions for your business.
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